I’m pleased to provide a recommendation for Logix Data Products Inc., of Mississauga.
They provide us with network management, as well as being our internet service provider of choice.
We are a for-hire, truckload carrier, operating 24/7/365, and require IT and connectivity support accordingly, as most of our software is run over the cloud and needs to be accessed round the clock. We cannot provide service to our customers if we are “down” for any reason, and I’m please to say that “off-line” is a condition we simply do not encounter with their service and support.
We are constantly approached by IT providers in our area, and when reviewing comparable programs, find that Logix’s pricing remains competitive and more often than not, best.
We have utilized Logix Data Products’ service since 2003, and do not see that changing in any near future. This fall, we moved ahead with Logix’s fibre internet, and have enjoyed 100% uptime, with no latency issues to report.
I can say if you proceed with Logix as a supplier, your network will operate smoothly without interruption.
Ralph, General Manager, Mississauga, ON
I am writing this letter to express my confidence in the knowledgeable and praiseworthy work I have had done by LOGIX. Not only have they responded quickly and efficiently to any of my concerns or needs, but they have done so in a reliable and above all helpful manner.
At times we have required work to be done which was extremely urgent. They have been able to step in, review our system and make constructive alternatives available. They have in simple terms explained what the problems have been, and they have made economical solutions available. This is why I would highly recommend LOGIX to a company who wants responsible, reliable, and long term economical solutions to problems that you want fixed right the first time around.
Pamela, Office Administrator , Toronto, ON
I recently worked with a company, headquartered in the US that has three manufacturing facilities one of which is located in Brampton. In the course of the project I had to deal with communications providers and hardware/software suppliers local to each site.
While I did not have any significant problems at any locations I was very impressed with the performance and cost effectiveness of LOGIX. I received proposals from three organizations for the communications line, in-house hardware and software, ISP service, and on-going support. Of the three proposals the one from LOGIX met or exceeded our needs in each area and was the lowest cost.
All aspects of the project were installed and operational per the schedule promised and their on-going support has been excellent. I would like to thank all of the folks at LOGIX and if the opportunity should arise in the future I would certainly look to them for assistance.
Ed, Jonesboro, Arizona
A measure of the level of commitment to service offered by LOGIX is the best illustrated by a problem that arose when we changed our order entry system. LOGIX was responsible for the communications portion and re-configuration of existing hardware on the project. When the new system was first brought online, the increased power required combined with seasonal sales increases rendered our existing computer too slow. At the time Robert Baird was on site and witnessed the low order volume. Within 48 hours Mr. Baird, at his own expense, had delivered and installed a solution to which restored through put capability to required levels. This level of service shows the concern and understanding LOGIX brings to its clients’ needs. I can unreservedly recommend LOGIX products and services to other users.
Peter, President, Montreal, QC